Employment Opportunity – see the full listing at thedailyzu.com
Title: Montezuma County Children’s Case Manager
Reports To: Director of Children and Family Services:
Job Description: This position will require the individual to work with families primarily in the Montezuma County area, providing Service Coordination for children in the Early Intervention Program and Case Management and program administration of the Family Support Service Program (FSSP). As Service Coordinator, caseload will be approximately 10-15 families. For Family Support, caseload will be approximately 18-20 families.
Job duties will include serving as Part C (Early Intervention) Service Coordinator for families of eligible children, participation in and scheduling of evaluations of referred children, facilitation of Individual Family Service Plans, assuring that all documentation is entered and reliable in the state data base, scheduling and conducting reviews, and working with providers to ensure service delivery. The EI Service Coordinator will also provide Targeted Case Management Services for Medicaid eligible children.Must be willing to complete online trainings required by the state.
For Family Support Case Management, job duties will include taking referrals, working with families to establish eligibility, enrollment into the program with ongoing case management.This includes in-person annual development of plans and reviews every 6 months, answering questions, providing resources, and making monthly contacts.
Family Support program administration will include receiving and reconciling monthly expense forms and receipts submitted by families in all counties, approving and processing Special Reserve requests from all counties, submitting and reconciling billing to finance, conducting a yearly satisfaction survey, submitting an annual report, assuring that all case management activities for all counties are accurately reported to the state, organization of family events and any other general administrative duties involved with the program.,
- Be responsive to individuals needs of clients and families
- Assist with referrals when needed
- Participate in state-wide Part C Service Coordination Training, IFSP Training and other Part C trainings
- Carry a case load of children as assigned by the Director of Children and Family Services
- Work with community partners to schedule and facilitate evaluations of referred children
- Communicate with parents referred to Early Intervention and be able to explain our philosophy and model
- Facilitate IFSP meetings for families enrolled in EI and Annual plans for families enrolled in FSSP
- Monitor implementation of the IFSP
- Assure that all data entry is accurate and entered within designated timelines
- Monitor deadlines required by Early Intervention Colorado and assure all required timelines are met
- Participate in Trans-disciplinary meetings with providers
- Assure all paperwork is completed for all new enrollments, transitions, and terminations and that these are entered in the data base
- Work directly with supervisor to assist in the development and ongoing changes of policies and procedures
- Demonstrate knowledge about resources in the community
- Assist in carrying out Federal Assurances
- Administration of the Family Support Services Program, adhering to all requirements documented in the State rules
- General office duties
- Customer Focus
- Managing and Measuring Work
- Political Savvy
- Priority Setting
- Process Management
- Time Management
- Knowledge and Abilities:
- Customer service abilities
- Ability to prioritize and schedule
- Strong computer skills and knowledge of data entry
- Ability to meet families’ schedules
- Ability to form rapport with families and meet their needs
- Ability to collaborate with community partners to meet families’ needs
- Ability to record information gathered while conversing with providers and families
- Must be highly organized and self-motivated
Qualifications: Must hold a B.A or Master’s in a related field or at least 5 years’ experience working in the human services field with families, children and/or adults, or some combination of education and experience appropriate to the requirements of the position.Must demonstrate proficiency in Microsoft Word with skills in general computing and Windows operation.
Physical Demands of the Job: These essential tasks may be performed with or without accommodations or assistive technology. Employees in this position may spend significant hours on the computer writing and corresponding. The employee must be able to read text on the computer and paper documents. Communicating with clients via email, letters and telephone are required. An employee in this position will use a laptop computer and may also have documents and files that they will need to transport within and outside the office. The employee will be required to travel to meet families in their homes, travel to meetings, training, and other community activities within the region of Southwest Colorado, with the possibility of occasional travel within Colorado or out of state to training or conferences.
We are seeking a qualified candidate who can take this exciting opportunity to the next level. Hours are flexible. Schedule is Monday through Thursday, although occasional Fridays and weekends may be required. Full time with benefits available, 35-40 hours per week.Salary: Starting pay is $17.50 for the first 3 months, then increasing to $18.50 with completion of state required trainings and a good quarterly review. Must be willing to travel and meet with families in their homes and have a personal vehicle valid driver’s license in state they resided and proof of insurance.